Under Act No. 634/1992 Coll., on Consumer Protection, as amended, consumers have the right to out-of-court settlement of consumer disputes arising from contracts for the provision of legal services.
The authorized body for out-of-court settlement of consumer disputes between lawyers and consumers regarding contracts for legal services is the Czech Bar Association.
More information about out-of-court dispute resolution, along with the form for initiating proceedings, can be found on the website of the
Czech Bar Association.